How are your shoes sized?

Sizes shown are US Men's sizes unless otherwise stated.

Do you offer WIDE or custom shoes/Sizes?

We currently do not offer wide shoes, customized shoes, or custom sizes.


Our shoes are available in select CitiTrends across the country. Call your local CitiTrends to find out if they carry the Starbury brand. Click on the following link to find the store nearest you -

what Is your Shipping process?

Shoes normally ship within 5 business days of your order being placed. and normally arrive within 5 business days of being shipped. This may vary depending upon where you live.

Can I get expedited shipping?

Currently, we only offer standard shipping.

Do you ship internationally?

Yes, we ship internationally.

what payments do You accept?

We accept MasterCard, VISA, American Express, Discover and Apple Pay.

What is the Return/Exchange Process?

Please see our store policy for information about our return and exchange process -

How can I contact you?

Email your customer service questions/concerns to or use the form at